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 FAQ

 1. Q: Are you a factory or trading company? 

   A:We are a trading Company.  We have more than 50 factories partnership including starters, alternators and the parts.  We also develop new and fashion  products  for customers.

 

 2. Q: Where is your company located? How can I visit there? 

 

   A: Our company is in Changzhou City, Jiangsu Province. Nearby Shanghai .

 

 Our partner factories are mainly located in Changzhou, Wuxi city and Zhejiang Ruian, Taizhou, and also Shandong Province.

 

 3. Q: Can I order samples? Are you free for samples? 

   A: Yes, if we have stock, we will send you the  sample. But customer need to bear the cost for samples.  Or you can order by our on line shop on Aliexpress or Amazon. 

 

 4. Q: How does your factory do regarding quality control? 

 

   A:Quality is priority. We ask our partner factories inspect each parts and put the test report in the sample and bulk order. 

 

 5. Q: What is your after-sale service? 

  

        A: For new products: 1 year warranty after bill of lading.

 

 6. Q: Whats your delivery time?

 

   A: If we have stock, we will send out after payment.  If no stock, 30-45 days after receiving deposit. If further time, we will inform customer in advance. 

 

  7. Q: Can you accept customized orders? 

 

   A: We know which factory is suitable for develop the new products to you.  If you need to develop new products, we can be your guide.  We can inform you which factory is with strong ability and with good fame.

 

 9. Q:.Which country is your main export market?

 

   A: At the moment, our main export regions are USA, Canada, Russia, South America, Middle East etc.

 10. Q: What is your MOQ?
A: Air shipping, no MOQ.  Sea shipping our MOQ is 50-100 pieces.

11 Q: What is your payment term?
A: 30% down payment after confirming the contract/PI and the balance before shipment. 

  • Mrs Sky Wen
    Email: sky@motor-starter.com
    Wechat: 254090599 QQ: 1691015499.
    MB & Whatsapp: 0086- 159 9501 9527

    Address: B1-704 Wanda Plaza, Wujin District, Changzhou City, Jiangsu Province, China

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